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Building the Project Management Office (PMO)

PMO refers to the higher context of project, program, and portfolio management office

Course Description

A few years ago, the acronym PMO was not common in project management; nowadays, it is wide spread and these three letters are quite visible in organizational structures. In a few years’ time many organizations, small and large, private and public, and in all industries and sectors have implemented PMO. However, key challenges remain starting with: are organizations implementing PMO properly? Are these PMO successful? Do we even agree on what does the term actually stand for?

This course will start by explaining the acronym and its possible meanings, before moving on to discussing results of a global survey into the current state of PMO practice, and a general understanding of the pitfalls.

From there on discussions will focus on innovative ways to build the Program Management Office (PMO) in today’s organization. The course will address the challenges in setting up a PMO and the critical success factors to enhance the chance of success and sustain the PMO.

The course covers the key concepts and applications of the PMO along a maturity continuum. The topics will include organizational structures, functions, processes and practices that will lead to success. It addresses the organizational challenges of the PMO, how a proper “customized” PMO can add value to the organization, and increase the Return on Investment related to project implementation.

Learning Objectives/Outcomes

Who should Attend

Organizational Functions

Course Outline

Day 1

  1. Introduction History; what do P, M, & O stands for?
  2. Current state of practice
    • A global PMO survey
    • The PMO Continuum
  3. PMO Readiness
    • Why the PMO, value of PMO, and organizational commitment               
    • PMO as a project; PMO establishment project and project life span
  4. Project Pre-Launch Stage
    • Feasibility, authorization, and PMO Mission/Vision    

Day 2

  1. Project Launch Stage
    • PMO functions/key roles, basic requirements, and project management plan
  2. Project Definition Stage
    • Finalize PMO functions and develop the PMO detailed plan
  3. Project Implementation Stage
    • Developing procedures, processes, forms and templates

Day 3

  1. Operation Readiness
    • Marketing and communication, training, pilot, and full operation
  2. Project Close Stage
    • Lessons learned, close out report, and post implementation support
  3. PMO Related Topics
    • Governance, PM maturity
  4. Case Studies